BrightPBX Terms of Services Agreement (ToS) This Terms of Services Agreement for hosted services is entered into by and between “Reseller”, and BrightPBX Corp. (“BrightPBX”) as of the last of the signature dates herein (the “Effective Date”). The ToS, SLA addendum, 911 addendum is collectively referred to as the “Agreement”. NOW THEREFORE, the Parties, in consideration of the mutual covenants and agreements hereinafter set forth, agree as follows: GENERAL TERMS This BrightPBX Customer Agreement (this “Agreement” or “ToS”) contains the terms and conditions that govern your access to and use of the Services (as defined below) and is an agreement between BrightPBX Corp. (“BrightPBX,” “we,” “us,” or “our”) and you or the entity you represent (“Customer,” “you” or “your”). This Agreement takes effect when you execute a Service Order or click an “I Accept” button or checkbox presented with these terms or, if earlier, when you use any of the Services (the “Effective Date”). You represent to us that you are lawfully able to enter into contracts. If you are entering into this Agreement for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity. Capitalized terms are defined in the body of this Agreement. 1. Use of the Services. 1.1 Generally. You may access and use the Services in accordance with this Agreement. You will comply with the terms of this Agreement and all laws, rules and regulations applicable to your use of the Services. It is your responsibility to make sure your use of the Services is legal where and how you use them. You understand and agree that we may block, suspend or limit access to certain Services or Apps in certain countries where we reasonably believe that such Service(s) or App(s) are not lawfully used in such countries. 2. Changes. 2.1 To the Services. Your service is subject to our business policies, practices, and procedures, which we can change with notice. Unless we agree to maintain a given Service for a fixed term in a separately executed Service Order, we may change or discontinue any of the Services or change or remove functionality of any or all of the Services from time to time. We will use